Enchantment | Healthy Pet Plan at Enchantment Pet Resort |
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Our Healthy Pet Warranty ProgramAt Enchantment Pet Resort, your pet’s health and well being are our first priority. We do everything possible to maintain a clean, healthful environment for all of our guests. But we recognize that putting pets together in a shared environment is a bit like putting kids together at a daycare or school. Germs happen. That’s why we created the Healthy Pet Plan warranty program. If your pet is 7 years old or younger, he is covered by the plan and will be charged a nominal fee associated with his lodging, grooming, or day care or swim services. The plan’s fees are 50 cents per pet per day. The plan’s maximum coverage is $350.00 per pet per incident. A warranty program like ours is just one of the ways Enchantment Pet Resort goes the extra mile for our customers, in offering you peace of mind with your pet’s care. The plan covers contagious illnesses that your pet may contract during his or her stay at the Resort. And because we recognize that some illnesses have an incubation period, the plan’s coverage is active for up to 10 days after your pet leaves the Resort. In the rare instance that your pet is injured at the Resort, the Healthy Pet Plan may also provide coverage. The plan will not cover injuries that are a result of fighting or rough play between pets that are lodging together at your request. To make a Healthy Pet Plan claim, you must
Provide the administrator with a copy of the veterinarian’s bill showing a breakdown of all charges, and that the bill has been paid. The plan reimburses you directly; it does not pay your veterinarian. The Resort administrator you speak with will file your claim with the Healthy Pet Plan administrator. Each claim is reviewed individually. You can generally expect to hear back from the Plan administrator within 10 working days from the date the claim is filed. For more information, call our Front Desk at 505.891.4100 |
