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2005 Excellence in Business
Award Winner, Rio Rancho Regional Chamber of Commerce

Enchantment Pet Resort & Spa is New Mexico’s premiere pet resort facility, providing lodging for dogs and cats, as well as dog training programs, grooming and day spa services, and a doggy day camp program.


Our Mission
At Enchantment Pet Resort & Spa, our mission is to enrich the lives of pets and the people who love them. We provide a safe, fun stimulating environment for day and overnight lodgers. We offer obedience, agility, and flyball training, and support events for canine athletes and their human teammates.


Our Values
We respect all our pet guests and human customers.

We maintain a fun, playful, safe, comfortable atmosphere.

We believe a pet’s mind is a terrible thing to waste – we provide a stimulating environment and learning opportunities for all pets in our care.

We work with owners to maintain their pet’s health, the foundation for quality of life.


Our Team

Crystal and Barney McClernon, Owners,
with Maggie and Buddy, Photos by Joyce Fay

We began developing Enchantment Pet Resort & Spa in 2001. Buddy, our Jack Russell Terrier, and Maggie, our Red Heeler Cross, are a significant part of our family and part of the inspiration for the Resort. We enjoy having our dogs in our lives – taking them for long walks in the bosque near our Corrales home, participating with them in agility and flyball. But like a lot of pet owners today, we have a lot of demands on our time. We wanted a place nearby where we could leave our pets overnight or just for the day – and know that they would be receiving exceptional care and attention. A place where, when we dropped them off, they were eager to go in…and we were comfortable in leaving them there. We think Enchantment Pet Resort & Spa fills that need. We hope you’ll agree with us.

Kim Terrill, Training and Activities Director, with Little Joe, Summit, and Frisco, Photos by Joyce Fay

Kim is an accomplished dog trainer, with more than 10 years’ experience. She has trained hundreds of dogs and owners/handlers in puppy and family dog training programs, competition obedience, agility, and reining classes. She is a regional and national competitor in the Border Collie breed ring, in obedience, agility, and herding. Kim has put many high in trials on her German Shepard Dogs and Border Collies. Frisco and Summit are nationally ranked in agility and obedience. She and her border collies have also recently taken up flyball.


Our Policies
We require evidence of current immunizations and pertinent medical information on each pet.

We constantly clean and sanitize our resort facility, using quality products that ensure the comfort and safety of our pet guests.

We serve premium, all natural pet foods and quality snacks. We provide plenty of exercise and activity for each pet guest.

Our pet care staff are attentive and maintain records on each pet during its stay.

Pet care staff are trained in pet first aid to handle minor emergencies.
A veterinarian is always on-call 24 hours a day.

Check-in and Check-out Policies

Guests may check in at any time on their arrival day. Our check-out time is 2 p.m.

Canine guests leaving after 2 p.m., are charged $12 per guest for their last day. Canine guests who leave before 2 p.m., or who are groomed on their departure date, do not incur any charges for their last day.

Feline guests who leave before 2 p.m., do not incur any charges for their last day. Feline guests leaving after 2 p.m., are charged one-half of their daily rate per guest for their last day.

 

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